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At Instaspark, we are committed to maintaining the trust and confidence of our customers and visitors to our web site. In particular, we want you to know that Instaspark is not in the business of selling, renting or trading personal data with other companies and businesses. We process any personal data that is given to us fairly, lawfully and in a transparent manner; and in accordance with individuals’ rights.
In this Cookie & Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it and how we keep it secure.
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies.
We use cookies for a variety of reasons detailed below. Unfortunately is most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.
If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribe/unsubscribed users.
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
In order to provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Linkedin, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.
As part of our continued Acknowledgement Service, New Account Registration and Marketing Strategy, we store the email addresses that you have consented to provide. We use that information for a couple of reasons: to send you order/delivery acknowledgements, to tell you about what’s new at Instaspark with our products and services and also to check every now and then that you’re happy and satisfied. We do not rent or trade email lists with other organisations and businesses.
We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve this service. You can unsubscribe to the marketing mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or you can request that your personal information be deleted from our system altogether by emailing our info@instaspark.co.uk
When purchasing from us, you are entering into a contract with us and so we can fulfil this we will ask you to provide some personal information such as;
This information is stored in our ordering system and your personal information is protected by strict security measures.
We will only collect personal data for specified, explicit and legitimate purposes. Data we collect will not be used for any other purpose other than what you as the data subject(s) has been made aware of. As a Customer of Instaspark we will only process the personal data that you have given us for the purpose of providing you our service.
Instaspark works with a number of trusted suppliers, agencies and business partners in order to fulfil our contractual arrangements and provide you the high quality goods and services you expect from us.
Delivery Partners
In order for you to receive your goods, Instaspark works with a number of delivery partners. We only passed limited information to them in order to ensure delivery of your items.
IT Companies
Instaspark works with business who support our website and other business systems.
Payment Processing
Instaspark works with trusted third party payment processing providers in order to securely take and manage payments.
Credit Reference Agencies
When you apply for credit with us we will make searches with credit agencies. We do this to make sure customers who apply for credit accounts are able to manage the level of credit offered.
We will retain a record of your personal information. This is done in order to provide you with a high quality and consistent service across our group. We will always retain your personal information in accordance with law and regulation and never retain your information for longer than is necessary.
To the best of our ability we will ensure that any personal data we collect is accurate, kept up to date and correct.
You are entitled to request the following from Instaspark, these are called your Data Subject Rights and there is more information on these on the Information Commissioners website www.ico.org.uk
Right of access –to request access to your personal information and information about how we process it
Right to rectification –to have your personal information corrected if it is inaccurate and to have incomplete personal information completed
Right to erasure (also known as the Right to be Forgotten) – to have your personal information erased.
Right to restriction of processing – to restrict processing of your personal information
Right to data portability – to electronically move, copy or transfer your personal information in a standard form
Right to object – to object to processing of your personal information
Rights with regards to automated individual decision making, including profiling –rights relating to automated decision making, including profiling
If you have any general questions about your rights or want to exercise your rights please contact info@instaspark.co.uk
You have the right to lodge a complaint with a data protection regulator in Europe, in particular in a country you work or live or where your legal rights have been infringed. The contact details for the Information Commissioner’s Office (ICO), the data protection regulator in the UK, are available on the ICO website www.ico.org.uk where your personal information has or is being used in a way that you believe does not comply with data, however, we encourage you to contact us before making any complaint and we will seek to resolve any issues or concerns you may have.
We may make changes to the content of this privacy notice in the future, in which case we will provide you with an updated version.
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